I’m sure that’s true. It’s also much easier to analyze from a completely disconnected position. (Ivory tower). The frustration you must feel seeing people fall through the cracks has to take a toll. Trying to balance a person’s autonomy with efforts to help them improve their life can certainly be a real challenge.
It’s tempting to believe that the best action is no action or conversely, definitive action which might encroach on autonomy.
Edith